00:00.48 dclduo Welcome back, everybody this week's episode of the dcl duo podcast brought to you by my path unwinding travel and I'm excited to welcome back. My lovely co-host. It's actually our wedding anniversary today. So special welcome to. Sam welcome Sam. 00:18.20 Sam Why thanks Brian happy anniversary I know by the time this episode airs. It will no longer be our anniversary but you know I'm happy to be celebrating 14 years with you. 00:27.87 dclduo Yes, I you know I is for is more than 14 years that we've been together but ah 14 years of 14 years of of marriage bliss you know, interrupted by an eight year old 00:33.64 Sam Yes, it's right. it's about um it's about 19 it's about 19 years together actually. 00:43.69 dclduo There you go there, you go hashtag ah ah val renewal on a Disney Cruise next year for 15 Maybe well, we've got a fun topic tonight. It's one that I have scratched my head about for any number of years. Ah, you know when you take your Disney vacation and you've got your littles with you. Occasionally, it's nice to get some parent time when you're on the cruise line you've least got the kids club when you're at the parks. It can be I think a bit more of a challenge unless you've drug family along but we've got the solution today I think so let me start by welcoming Shannon to our show and Shannon is with nanny land. So welcome Shannon. 01:12.15 Sam Um, yeah. 01:18.53 Shannon Hi Guys Thanks for having me in happy Anniversary I Also did not know it was your anniversary So that's wonderful. That's wonderful and thanks for having me. So. 01:21.27 dclduo Ah, thank you so closely. It's a closely held secret now I think Sam already posted about it someplace. So um, well Shannon we always like to start with getting our guests. 01:22.80 Sam Thank you. 01:32.00 Shannon Ah so funny. 01:38.00 Shannon I. 01:38.96 dclduo Disney background so curious. What your background is with your experiences are with the parks and cruising and you know you alani all that stuff. What's your Disney background. 01:47.48 Shannon Absolutely so I'll tell you a little bit about my Disney background personally and a little bit about my career and kind of why I started nanny land and what we do so me personally I spent 25 years as a high-profile nanny and that basically means I worked for influential people. Celebrities and high profile people all over the world and 1 of the vacations that I very often went on them as an Annie was at Disney and from age 20 to 40 I'm in my forty s now. Um I was baffled with how. Little child care. There was available at Disney Locations you know there's there's kids clubs and there's spots of this and that and services but I was surprised that Disney themselves didn't have a massive nanny agency per se um and towards the end of my nanning career I i. And of course I'm also I should also add in there I'm also from Southern California so I'm a huge disney goer I grew up my whole life going to Disneyland I've been to Disneyland Paris um I have not been to a lonnie personally but I have family members and close friends that have gone to alani. 02:47.10 Sam Ah, yeah. 03:03.55 Shannon The resort the Disney Resort in Hawaii of course I have the goal that all disneyers do that I want to go to every disney in the world. Um, so my family and my friends and myself are all Disney goers and Disney fans and in my workplace I would work as a nanny at Disney a lot. Easily over a none times in my career and so when I stopped nanning and I dipped into the world of opening a business revolving around this I decided to open nanny land which is now the world's only nanny agency that specializes in Disney Nannies um and and what that means basically is of course there's other companies that will send a nanny to disney whether it's the cruise or the parks or a Disney resort in various locations. We're the only company that only does Disney and that's the difference. So in Florida we don't do universal in California. We don't do you know 6 flags or not Sperry Farm we only concentrate on Disney and we're also the only Disney Nanny agency that's located at all Disney Locations worldwide including alani the resort in Hawaii and including the cruise line. 04:12.48 Sam So cool Shannon this is a brilliant idea honestly I when did you? yeah when did when did you start nanny land. 04:15.42 Shannon Thank you I thank you I'd like to think so and nanny land opened none in January of of 2019 um 1 year into that. All Disneys around the world closed down due to covid and so that was terrifying because we had this business that had just celebrated its 1 year anniversary we were going strong in all the Disney locations we had over None nannies worldwide that were helping families everywhere including the cruise line. 04:34.67 Sam So right. 04:52.43 Shannon And then covid hit and as you know it shut down Disney's everywhere for for anywhere between several months to over a year pending the location. Um some Disneys have opened and then reclosed and then opened and then reclosed and so nannyland is is just kind of following suit. We. Since covid have just slowly reopened our locations one at a time and we just reopened alani in Hawaii and we just reopened allowing nannies to go on the cruise line and we're so we're still open in Florida and of course in California and our international locations will open. 05:12.53 Sam Me. 05:29.40 Shannon 1 at a time over the next year 05:30.48 Sam Um, yeah, how how can a family ah get matched up or or select a nanny for their Disney vacation. Let's say at Walt Disney world 05:42.79 Shannon So that's a great question. So so the process is simple basically a family comes to us. Um, usually just curious about our services wanting to know more information which is fine and they will they will say they heard about this service. They want to know if if we can provide a nanny maybe for a date night at the resort and or some help in the park I know that you mentioned you know even if they bring like family members. We like to remind them that well we want the family members to have fun too. We don't want the family members grandma Aunt Betty to turn into the nanny. So we still encourage getting a nanny. Even if you have family members that are very helpful and the more eyes you can have on kids in the park. The better even if it's just for safety reasons or just exhaustion you know Disney is fun for children. That should be a motto somewhere. It's not our motto but it should be a motto Disney's fun for children. It's exhausting for parents. It's fun, but it's always exhausting and that's where our nannies that's probably the biggest feedback that we get so they would come to us and they want a nanny so they fill out our contract they fill out our paperwork. Um, and just kind of tell us briefly about their needs. We want to have an adult night we want to have just an extra help of setting. You know an extra pair of hands in the park. Um, and then what we do is we find out more about their family. Do they speak another language. Do they have a food allergy in their group. Do they have a. Special needs child how many children do they have what are the ages of their children is there. A handicap is this a single mom is None family members coming with them. Is it a huge group then we go through our kingdom and we scan our kingdom a for who's available and b who matches that family we have. 07:18.90 Sam Um. 07:29.43 Shannon Nannies that are aba therapists we have nannies that have food allergies themselves we have nannies that speak 17 different languages um meaning meaning not 1 nanny meaning throughout the kingdom we we cover 17 different languages. Um, so then we match them. We do the matchmaking we match them with a nanny. 07:34.97 Sam Wow, right? right. 07:47.29 Shannon We pair them into a chat room called our kingdom where they get to get to know the nanny they get to watch a cartoon video all about their nanny. Um, and they get to know them before the adventure. There's no blind date action where they they you know? don't even speak to them until the day of um and then they help them on the adventure. In. Whatever way they need if they just need an extra person you know at the park for safety reasons if they want to completely check out mom and dad want to go have ah a sandwich and a beer and they don't want to go on 85 rides and the nanny's going to go then that's what they do. Very often. There's just a lot of collaborating mom wants to take the thirteen year old on a big kid ride but can't take the three year old on that same ride. So they'll do that one will take None will take the other and then they'll switch There's a lot of that. Um, or if it's just a mom and dad who don't want to go on the rides. They don't want to wait in the lines et cetera. 08:27.69 Sam You know. 08:41.87 Shannon That's probably the most popular thing in park. Ah so I think it's close to 70% it's like 68% of our families for in park adventures come to us with a special needs child and so it's kind of a safety thing. They want an extra helping hand and also eyeballs. 08:59.51 Sam Um, yeah. 09:00.94 Shannon On that child or to help calm that child or to you know, just to be a helper for that child depending on what they're going to do if they're going to go on rides or not and so that's probably the most help that they get in the parks at the resort of course 90% of people are looking for a date night. They want someone to come watch the kids so they can go have a parent night out which is which is also needed due to the exhaustion of Disney um, secondary popular at the resorts is what we call a sleepy session a sleepy session is when the nanny comes. 09:22.60 Sam Right. 09:36.91 Shannon To the resor or hotel at 6 a m until whatever time 101112 so that the parents can sleep in super popular after date night for the next morning. Yeah, that's a good one. Just yeah. 09:43.68 Sam No wow. That's that's a cool option I hadn't even I hadn't thought of it I The parks thing makes total sense to me and the date night thing makes total sense. 09:53.40 Shannon So yeah. 09:57.47 Sam Me I would never have thought of the sleeping in part but it's actually also brilliant. Ah. 10:00.83 Shannon Sleepy session I yeah I don't even remember how that started it was probably a parent that actually thought of it. It was not I want to take credit for it but it was not a clever idea of ours. It was something that just kept being booked because parents wanted to sleep in. Obviously um and so we turned it into a thing called a sleepy session which is helpful. Um, another thing that's popular. Our resorts are night nannies Knight as in k and ight are Knight and shining armor nannies. Those are basically our education nannies that bring an activity theme. The resort and it's usually based on a popular Disney story. Um, they're fantastic. A lot of our teachers like to do them. They involve only your imagination and household items. There's no electronics. No tv no toys and they're super creative and they're just fun and they can do them at the resorts in the hotels with the kids just to keep them. Engaged and keep them learning and keep them interested while the parents do whatever whether that means date night or the parents go and have like a pool day for themselves. 11:06.72 dclduo Nice I mean I I got to I gotta stop for a second an echo with Sam said up front like this is a great idea and I have always been shocked like absolutely shocked at a place like Walt Disney world that there's no real option apart from you know, bringing Grandma or grandpa on and. 11:07.73 Sam What a sorry go. 11:12.77 Shannon Thank you you. 11:23.90 Shannon Yeah, yeah, yeah, yeah. 11:26.61 dclduo You know, pawning your kiddos off on them if you want to go have dinner at Victorian Al Theret or something so you know the the cruise line gets away with it with the kids club right? Um, but I've I thought me right? I Yeah I want to I want to hear about the cruise. So. 11:33.17 Shannon So correct and I can still counter that with it with the nanny at the cruise and I'll go into that. Yeah. 11:44.11 dclduo Since we're a cruise line focus show I Want to so ah, kind of want to start there? Um, why don't we start with what's the cost associated with a nanny when we talk about cruising because I think yeah. 11:44.92 Shannon Yes. 11:54.71 Shannon Fantastic question. Yeah. 11:57.47 dclduo Because I think at the at the parks and such you can sort of you can sort of narrow that cost down a little bit for a few hours of you know of sort of you know, babysitting time essentially right? But on a cruise you're bringing someone with your family. So what's the cost there. Yeah yeah. 12:01.70 Shannon And absolutely yep, the entire time. Yeah there's definitely some misconceptions on how expensive it it can actually be quite affordable for the average family surprisingly. Um, I won't lie even us as a company thought cruising with the nannies would be far more expensive until we looked into it more to see because we wanted to make it affordable for everyone. Not just our high rollers. Our celebrities people that it doesn't matter if they had to pay the nanny around the clock. That's one of the misconceptions that you pay the nanny around the clock that's absolutely false um taking a nanny on a cruise is equal to taking a travel nanny and a lot of people are really savvy to the world of travel nannies I was a travel nanny for several years which basically is just a nanny that will go on a vacation. With your family I'm the average person and I take a travel nanny on my family vacations when I go anywhere because it adds what it does is it adds the best of both worlds you get family time but you also get much needed downtime and or adult time and without a travel nanny you don't always get both of those. You just get None or the other so and of course you could bring Grandma but then Grandma's not having a vacation. She's suddenly the nanny or you could bring out betty and now she's the nanny. So the the prices associated with the cruise. Let's say we are going out of you know somewhere in Florida we'll use Florida as an example. Um, what the family is responsible is to pay the hours that the nanny worked oh can you hear me. 13:39.30 dclduo Up Shannon up. Yeah, you're you're cutting in and out a little I don't know if Sam's hearing the same thing but you're cutting and you're breaking up on us a little bit. 13:46.54 Shannon Oh shoot. Okay, let me move over here and make sure that I'm not like losing my connection can you hear me? Okay, now. Okay I'll I'll redo that part I kind of moved and I won't move from this section anymore. Ah, that might have. 13:47.94 Sam Yeah, yeah. 13:52.27 dclduo Yes, yep, yep. 13:52.70 Sam Yeah, you you sound better now. Yeah. 14:01.25 dclduo Ah, just hold the coat hangar and the tin foil out just a little higher. Yeah, and. 14:06.21 Shannon Right? That's ah, that's that's the visual I want you to visualize that that's what's happened I'm standing on top of the car too in the rain. Um, okay, let's try this again. Um, so in in a nutshell the way that um or or the things that a family would be responsible for in taking a nanny. 14:09.33 dclduo Ah I. 14:24.93 Shannon On the cruise is a the hours that she works. It's a misconception that you have to pay for the nanny around the clock none let's say you go on a four day cruise just because she's physically on the cruise you by law do not have to pay every single hour. She's physically on the cruise. So if you took the nanny let's say on a four day cruise but you really only need her 4 hours the first night 6 hours the next day 6 hours the next time let's say we're totaling about 25 hours which is a normal booking that we get even at the parks and or resorts you only pay to. For those hours meaning at her hourly wage. You pay us. We pay the nanny in addition to that. Obviously we have to get the nanny on the cruise. So far. We've done None cruises with nannies. It's the least popular thing because I think people think it's more expensive. Obviously there's the kids club I'll get into the pros and cons. In our world of the kids club as well. Um, but because they can utilize the kids club we understand it's not as popular, but for the families that have used one of our nannies on those 17 cruises. Um, they have to obviously get the nanny on the cruise every single one of them. 15:34.78 dclduo No. 15:39.49 Shannon Had just an adjoining room for their children and that's where the nanny stayed that adjoining room and the nannies are are agreeable to that and completely fine sleeping in the room with the kids if that's fine with the family. The family's welcome to get her her own room that's going to be a whole nother room a whole nother ticket a whole nother price. If you have a room mom and dad and you get the adjoining room for the children and you're okay with the nanny sleeping there like on the pullout catch or on the second bed etc that covers the nanny's entrance on the ship and all of her food and drinks and the nanny pays for everything else. Um, in addition to that. Obviously you have to pay her hours that she works but on the four day cruise if you want her to only work for 6 hours or if you want her to work 40 hours that's your choice and you choose that with a 4 hour minimum and you would only have to pay for the hours that she works at her hourly wage. Um, the only other cost that's involved in that is unless and 3 times the nanny agreed to pay for herself unless the nanny agrees to pay for her transport. You also have to get her from her home base to the boat which is Orlando to the port and then port back to Orlando. 16:47.12 dclduo And. 16:53.67 Shannon In any manner that you want to whether that means you send her back via plane or Car. That's also what the family is responsible for and that's it and what that buys you is having a private nanny on the boat that can watch your kids whenever you want whenever you need whenever you need a break you get Sick. You have a headache you're. A little bit hungover. I mean I don't know and anything could happen. 17:14.97 dclduo And. 17:16.56 Sam Yeah, well it so can I ask? ah a clarifying question about the transport. So let's say Brian and I and our son Nathan we are going on a cruise on the Disney wish. 17:25.16 Shannon The her. 17:31.45 Sam And we you know so we're going to be leaving out of port canaveral. But we're going to be traveling from Orlando to Port Canaveral is can the nanny travel with us in that trans you know in that transportation. 17:40.75 Shannon 100% yes 100% Yes, and you do not have to pay for her time in the car with you which is also a question that we get asked. You can absolutely do that because we have had families from Orlando or who were from out of state. We had 1 family from Oregon. 17:47.96 Sam A. 17:59.72 Shannon Who flew to Orlando first kicked up the nanny. Um I think they actually went all the way down to Miami if I'm remembering these details this is Preco. Um, let's say it was Miami for conversation all the way down to Miami and then ended up driving back. So the nanny also. 18:03.58 dclduo Me. 18:17.56 Shannon Bunked with them in the car to drive back to Orlando where the nanny then stayed and family flew back to Oregon so that covers that and you do not pay for her hourly wage there because she's not on the clock. Um and that family in particular had booked I think approximately 15 or 20 hours but then on the ship. The nanny is very agreeable to random last-minute hours and ended up using about 35 hours because they asked your last minute hey can you stay a couple hours extra can you also can we tag on three more hours tomorrow we'd actually like to go see this show but the the kids want to stay at the pool. 18:41.13 Sam 19 18:52.50 Sam Here. 18:53.73 Shannon And and you can stay at the pool with them and that happens because there's a lot of flexibility with the ship nannies because they're there on the ship you know at your at your service. Anyhow, you know they're they're more than no one has needed or wanted the nanny all day every day because they want to have that family time and that's when the nanny is off and so she goes and just does her own thing. 19:01.98 Sam Right? right. 19:13.49 Shannon But if you want a date night if you want a parent pool day if you want a sleepy session on the boat. These are all things that you can't always get out of the kids club because of the ability because of limited hours because of the 1 on one you're in a group of other kids. Um. 19:22.28 Sam Oh absolutely. 19:31.83 Shannon Um, and and pending your ages. We had someone who wanted to book Accruise recently who was bringing a 1 year old and it's my understanding unless that's changed since the wish opened that the small world nursery is not yet fully open that's for ages under 3 19:47.94 Sam Yeah, they just they just reopened it but it has limited but it but it does to your point it does have more limited availability because it is something you have to book and it is something you have to pay for so the the small world nursery that's for 3 and under. Um. 19:50.81 Shannon Okay, okay. Yeah, correct. Yeah. 20:05.87 Sam Always has been an extra cost. Um and it is something that has limited hours and you have to reserve I can see the but 1 1 ginormous benefit for a date night right? If we put our saw Nathan in the kids club and we're out at dinner and. 20:10.20 Shannon Yes I. 20:22.80 Sam You know dinners going till Eleven o'clock at night. Well guess what we're picking well no, kids's club is actually still open till midnight what he is awake in the kids club is not in bed. Yeah, like. 20:22.92 Shannon The kids club closes. Yep oh good. Okay, okay, good I But he's awake. Yeah, a drop in daycare is definitely different than like the the nanny service back at the room. So ah, a date. 20:30.93 dclduo Yeah, yeah. 20:39.97 Sam Right? They she can put him to bed. Yeah. 20:42.17 Shannon Yeah, yeah, a date night can look very different for then what's going to be a very miserable child the next morning where you might want kids club again as early as six a M because you're exhausted and that's not going to happen So the date night. Yeah, the date night could be so much more enjoyable. 20:52.70 dclduo Yeah I was going to yeah, just. 20:59.47 Shannon Because you can I have a nanny for example, of course if I went on a Disney Cruise I'm going to take a nanny land nanny. But if I was on just a royal caribbean cruise I'm going to take my nanny cassidy because I want these even if they have a kit's club I want these extra perks. 21:11.30 Sam Um, ning. 21:14.64 Shannon Are involved and and I can afford them because they end up equaling those extra costs I'm going to spend anyways. So date night from four p m till 11 p m they could still be playing at the pool and then they can go have dinner and then they can go back and do tubby time and then they can. 21:19.67 Sam Um, evening. 21:30.83 Shannon Do stories and play out things and do some night nanny stuff and then he goes to bed and then you come back to your room where your child is already in bed and the next morning you can sleep in and the nanny can work from 6 a m to 10 so that you can sleep in because you just had a date night and then you all go to the pool and have some fun or do a daytime thing. 21:33.49 Sam Ing man. 21:45.37 Sam Yeah, yeah, yeah, the worst. 21:49.62 Shannon So it just adds to that that parent that family time and also needed adult time. 21:54.00 Sam Yeah, the worst thing about having a date night on the cruise and having your kid in the kids club is putting them to bed when you're still you know a little influenced by the alcohol you drank. 22:03.99 dclduo Well, that's what that's what I was going to I was going to say I I I was see I see 2 I see 2 actual real benefits here on the cruise one is and I thought you were headed this direction sandwi is you know we would put Nathan in the kids club early on on a cruise and he you know he it's. 22:05.12 Shannon Yep, yeah, yes, yes, ah. Ah. 22:22.80 dclduo It's sometimes hit or miss whether he's really into the kids club on board or not and so then you're eating dinner constantly checking your phone going. Are they going to contact me to come pick him up if you get a nanny put the phone down. Enjoy dinner right? That's that's really nice and then the None the None one is we never I mean we almost never get to do adult entertainment when we're. 22:24.90 Shannon Yeah, yeah, yeah, yeah, yeah, absolutely. Absolutely. 22:24.18 Sam Yeah, that's true. 22:40.21 Sam Yes, because it's too late. 22:40.99 Shannon Ah, yeah. 22:41.10 dclduo On board. The ship with him right? because it's way past bedtime. Yeah, and so and we're always we're always you know Hashtag would love listener suggestions on this. We don't know what at what age it is appropriate to potentially leave your kid ah like sleeping in the room and go to adult entertainment. Yeah yeah. 22:53.71 Shannon And then go to the and then go to the adult entertainment. It's probably a little. It's probably a little poo Pooed on I would I would assume yeah I would assume yeah, but that's that's a that's a perfect example of. 23:00.20 Sam Yeah, yeah. 23:00.22 dclduo Yeah, yeah, yeah, yeah, yeah, yeah. 23:08.85 Shannon And and some families will say well I don't need the adult time we're going on a Disney Cruise because it's a family vacation and that's wonderful, but family vacations are also extremely exhausting and you're going to have more fun with your family. If you allow to have a little bit of that either downtime rest time or just adult time even if it's very minimal just 4 hours each evening just something that's you know, part time if you don't want to spend a lot of money on the nanny book her for just 4 hours each day you can be with the child none just take a 4 hour break each day. You'd be surprised how much different that makes your vacation you then get a nice date night with your significant other or you get even just one sleep in because you had an exhausting day the day before or a day at the pool yourself while maybe the nanny and the child goes to a show or does a scavenger hunt. Around the ship something like that. Um, there's endless things that they can do with them and there's so many different variations of how much you use the nanny or how little you use the nanny to make it fit your budget and. 24:10.96 dclduo Yeah, yeah, now that's a good that's a good point. Um, do you support the cruises outside of port canaveral in Miami like the ship sail out of you know of Vancouver and San Diego just 24:22.88 Sam San Diego 24:23.38 Shannon like like San Diego or Hawaii because we just literally June first a month ago reopened the cruise line in our kingdom in Nannyland right now it's only Florida ports. But as soon as the end of the year. It will be several other ports. It'll be open to because we have nannies all over the place. Um, obviously we would prompt the family to transport the nanny from their nearest location like the port in San Diego they're going to want to pick a California a Southern California nanny um the port in Hawaii they're going to want to pick one of our Hawaii ones. Obviously if there's a port in isn't there a port in um, like Alaska they're going to have to pick maybe from their hometown wherever their nearest nanny is that we have to or or fly her out to meet her there and so that would be completely up to the family. We don't anticipate it being as popular. In ports that are farther away from nanny land locations and our nanny land locations are Orlando Florida Vero Beach Florida um Hilton Head South Carolina where there's a resort alani in Hawaii and then internationally it's. 25:21.48 dclduo Sure. 25:37.63 Shannon Paris France Tokyo Japan Hong Kong and Shanghai china so unless someone was really interested in getting a nanny on the ship I would anticipate. Yeah I want to think they're just going to do it from everywhere but I would anticipate if someone is at a port that's near 1 of our locations. 25:56.37 dclduo Yeah, yeah. 25:56.97 Shannon Obviously that's going to be more appealing to them if they're if they're going out of port cannnaville they're going to grab someone from Orlando they're not going to want a nanny from Hawaii obviously um for those are that's gonna be it. Yeah. 26:02.60 Sam Right? right? it sounds like I mean San Diego yeah it sounds like San Diego is very feasible port canaveral in Miami are you're both feasible when Disney moves over to Fort Lauderdale again that'll be feasible. You'll use Orlando person. 26:13.80 Shannon Yep, so. 26:19.15 Shannon Yep, yeah. Absolutely yeah, yeah. 26:21.91 Sam Um, yeah, it sounds like the the west coast and the and the Florida ones are pretty and frankly, um you know the Alan or the Disney cruises that go to Alaska leave out of Vancouver bc so somebody could fly up from California that wouldn't be. 26:35.54 Shannon That's right? Yeah, especially if maybe they were going to it was discussed. It was never actually booked but it was discussed with one family and I don't know if they were in California because I can't remember where it was going. 26:39.70 Sam You know too difficult. 26:50.83 Shannon Um, and they ended up not even going on the cruise it was just the initial discussions but I remember them suggesting they wanted to they were close to where they lived physically. Let's say in Los Angeles close to where the nanny was they were going to pay the nanny her hourly wage to have her be on the plane with the children. And have her be on the clock on the plane and watch the children even on the plane and fly up with them. So it's really whatever. The family is is willing to do but they don't have to do that like your scenario of can the nanny ride in the car with us from Orlando to the port. She's not on the clock. So yes, she can ride with you but you're not paying her for that time. So it doesn't add to that bill. 27:29.94 Sam Right? right? And to your point you're not asking her to take care of your child while you're on that transport. She's simply another member of the family passenger in the car. So she's hanging out with all of you. 27:39.70 Shannon That correct. Yep, that's coming and that's yeah, yeah, and that's your most affordable way of transporting her to the port since you are responsible to transport her there. 27:50.21 Sam Yeah, so um and I lost my train of thought I had another question but now I just lost it. Um, oh my goodness. 27:55.84 Shannon But I do that all day all day long. Well. 28:00.12 dclduo And I'm gonna let you think for a None sam because my questions don't really to cruise line. 28:07.73 Sam I know I know it was about it was about the curse line and now I just lost it I know that's ah 100% um 28:12.90 Shannon And if you try to think of it. You won't think of it. You got to think of other stuff and it'll just hit. Yeah, that's the trick. That's the trick. So funny. 28:16.37 dclduo Yeah, yeah. 28:27.39 Shannon Yes. 28:27.51 Sam Oh I wanted to ask about Ah Nanny Land's special needs experience in particular and then maybe we can You can talk a little bit more generally about the qualifications you have for someone who might want to become a nanny and work with Nanny land. 28:33.77 Shannon Absolutely. 28:42.92 Shannon Oh Definitely definitely? Um I Love that that you are parents I believe of a special needs child. Um, this is something that we almost feel like we specialize in and we didn't even attempt to do that. It kind of happened just by chance. It was just a big coincidence. And we're very thankful for that because most of our kingdom has this background and I should say None and foremost we would never place a nanny with a family that does not have that experience or background. Um, because we just feel it's too important and they need to be and that's why we feel like we're good at the matchmaking. We don't just pick Ahead. We don't just grab any nany that's available to your family.. There's a very extensive questionnaire about your family again. Whether you have special needs child you have a food allergy you speak another language.. There's a Handicap etc. Um, and what your needs are we take all that information into into account. In selecting the nanny so that we can do a strong matchmaking so that the adventure itself is that much more enjoyable for everyone So I wanted to say that None So what happened over the the last None again just by Coincidence 68% of our families that come to us. Happen to have a special needs child So We're very popular with with families with a special needs child teenager or even a special needs adult in their group. Um, because that was Happening. We started to overly hire more and more nannies that have this kind of background so we have nannies that are Aba therapists. We have nannies that are career nannies that specialize in special needs children or autistic children or children on the spectrum Asd Children. We have nannies that have worked in special education in a school setting. 42% of our kingdom are teachers or past teachers so they have teaching backgrounds 35% of our kingdom have college degrees or hires including Bachelor's degrees and even Ph Ds um, so when if you guys came to us for. 30:36.91 Sam Oh I Love that. 30:50.78 Shannon A let's say a cruise Nanny to go on the cruise we're going to learn a lot about your son. We're going to learn. Um, what sets him off what makes him happy What makes him tick we're going to learn everything about him medically and we're going to learn about you guys and how you interact with him and then we're going to pick the nanny that has the most experience in that specifically. 30:54.23 Sam Yeah. 31:10.60 Shannon Because ah the relationship with the nanny is also shortlid every family only knows this nanny these are not long-term nannies. You don't get to know them over the next several years and they get to warm up to your child and with an asd child that is even more difficult. You know we need that time to warm up to this child so we want. Um, someone with a strong experience who knows how to deal with this child and who knows how to not set this child off so that their short relationship with you whether it's four days on the cruise or just 6 hours in a park. They're going to immediately warm up to this child and be able to offer you the service that you paid for. That you're looking for and it's not just someone who takes the whole 6 hours to even get to know your child right. 31:51.49 Sam Yeah, that's fantastic I Love I Love that you're that a lot of your folks are teachers and I love that you have people with this level of of experience. What's um, what's sort of your your. 31:56.71 Shannon Ah. 32:02.42 Shannon Yeah. 32:07.79 Sam Ah, hiring process look like for nannies I know I've looked at your website I know obviously they're all background checked. That's kind of ah a key minimum. But what is what is yeah. 32:12.56 Shannon Um, that's also a good question. Yeah, because there's a lot of companies and I won't name companies but there's a lot of companies that just kind of bring on any child care worker and we just I I want to say more fluffy words like. That's not important to us. But honestly, it's about liability I'm I'm serious about the liability in all of this. You know we're responsible for everything that our nannies do so it is very difficult to get into our kingdom I do not just hire any child care professional. Um. We require a lot of things upfront and we have a very strong vetting and screening process and then we employ them directly. We are an insured and bonded company that covers all of our nannies worldwide. It covers us it covers our families and. In that we have to make sure that whoever we allow through our kingdom doors is not just any old nanny you know I could find a thousand nannies right now on sittercity or care dot com I could go to an agency and find 5000 nannies. Um, but the average right now out of every None applicants only about 5 to None get hired. So yes I would love it. I'm a lawyer in another life I do not have a law degree but that's my love I love I also love a good argument so I'm I'm all about that. 33:27.87 Sam Wow Shannon can can I just tell you you know you're talking to 2 lawyers and you're speaking my love language. 33:46.45 Sam But right. 33:47.70 Shannon About a debate rather let's call it a debate I love that? Yeah, so we we also work with a very large law firm in 3 different countries I should say that speaks several different languages. Um because of that because of that liability. Um, and that's really for your protection. 33:55.96 dclduo No oh my gosh. Ah. 34:05.16 Shannon As a family and and I'd like to also I'll I'll kick back i'll'll so I'll end that with um I'll get into this first because I'm I'm going off on several tangents but I'll tell you about the vetting process and I'll also remind you of some safety things that we also implement because of liability and safety and all that. But. The vetting and screening process is very very tight again. The reason is because we want to have the best caregivers for our families. We need to have responsible and and valid people not just any old caregiver. So. As you saw on our website. Obviously they have to have some background. Everyone has to have at least 3 years of post age eighteen that's important by law I cannot say you have to be 21 by law I can say you have to have 3 years of experience post age None same thing that makes you 21 so all of our caregivers are over 21 years old they have to have 3 years of professional validated reference checked child care experience that means not I have been a mom and I worked for my friend or I babysat when I was sixteen years old so we have to validate all this this experience through references and reference checking. Um, we also put them through a 3 hree-tier interview process. We asked them about what if questions what would you do if you lost a None ive-year-old in the park. Go. 35:32.19 dclduo 3 35:34.13 Shannon What would you do? If you have a very grumpy parent screaming at you. How do you handle it go what would you do? If you have a None 8 year old fighting at the pool at the resort and no one's around to help you. What do you do? So we make them ask answer these questionnaires they fill out an enchanted application. We run a backrunch. 35:43.70 dclduo Wow. 35:48.91 Sam I Can I Just tell you I'm totally if I took this test I would totally fail. Ah, what do you do and they're fighting. 35:53.62 Shannon Ah, then don't take it because I I'm super strict about how they answer because younger minded nannies nothing against young. It's just inexperienced younger minded nannies are like I don't know I tell them to stop. That's not good enough. More experienced caregivers a lot of our teachers are fantastic at answering that they know how to deal with it pending the age pending the scenario does someone have Asd is someone are they physically fighting or just verbally fighting is mom present is mom not present is one running away. Is there a safety hazard. You grab one and you run after the other there's a none scenarios that can happen I want to know that you're going to happen. You're going to. You're going to. You're going to deal with all of them in a mature and accurate manner. That's what's important because I'm not there I'm in Tennessee. I'm not watching them on these adventures I can't babysit the babysitters on these adventures so they have to be super strong. So in addition to that we run their background check. Um, we also make them conduct a 30 day trial run before they can even take an adventure in our kingdom to just learn everything nanny land. We also have nannuland academy this is that thirty day course where they learn everything from behavior techniques safety protocol at Disney dealing with grumpy and angry parents sorry nanny land parents easily 50% of them are not very pleasant. Um, ah there there. 37:19.41 dclduo Oh oh. 37:24.96 Shannon They're very very demanding and and they're not always nice to our nannies. The good news is the good news is our nannies are always nice to them and that's how I like to say that the good news is our nannies are always nice to them because they're there. 37:25.92 Sam Right. 37:27.92 dclduo O That's sad I don't know. 37:41.67 Shannon To do a service for for the family and they're fine with it. So it's fine. So we teach our nannies how to deal with this with grace and maturity we teach them um about water safety. Um, all of our nannies have to take a course where we determine if they're a level 1 None 3 or None swimmer. And they don't take a swimmy adventure unless they're at least a level 3 um, all of our nays have to be cpr and so and first aid certified all of our none take nenny land boot camp annually which also reiterates all of these rules. So there's all that and more. That continues almost like a college like we're a running college and institute that's constantly training our nannies constantly giving them reminders. We have a monthly newsletter. That's all about our rules and it's different each month but it constantly reminds them of these things because we're trusting in these caregivers. To go take care of children far far away from us all over the world for families that trust in us our caregivers so it cannot just be any old http://nannyoffcare.com and I encourage families to not just hire any old nanny. Offcare dot com because running a background check I love it when families say to me, it's fine I talked to her I called her references and I ran her background. Check my favorite rebuttal to that is her references were probably her family members faking to be references and how do you know? they're not and. And the background check just means she was never arrested. It doesn't mean she's a great caregiver. That's all that means it just means she never got in trouble with the law. That's all that means and so that doesn't guarantee that she's ah a fantastic nanny or ah or a viable caregiver and that's really important to. 39:11.88 Sam E. 39:23.59 Sam Yeah, you know you know you know what I call people who haven't been in trouble with the law. They're waiting to be first time offenders. Ah ah, nobody's accurate. You never yeah, just because you haven't. 39:28.42 Shannon Yeah, yeah, yes, yes, yes, but it's accurate. Yes, but that's but I mean there's people that yeah. 39:30.23 dclduo Oh my God Sam That's horrible. That's horrible. 39:42.26 Sam Been caught, you know. 39:43.37 Shannon That doesn't mean that you're a great caregiver and I hear people all day say I'm just going to get someone off care dot Com It's fine. She has a background check that just means she's never shoplifted. That's all that background check means I mean really, but when I do reference checks I don't just call the references. They gave me because there's a huge chance those are fake references. 39:51.55 Sam Night but. 40:00.94 Sam Um. 40:02.67 Shannon I've been known to search on social media and track down those references talk to ex-boyfriends talk to a strange. Um, ah talk to estranged family members I've talked to ex-landlords I've talked to target that they did not give me as a reference but it came up on her background check. Or on her um Facebook feed and I found out that she was fired from Target because she stole but she was never like arrested for it. So there's so much more involved in vetting and screening than just I was a nanny and I'm and I like kids. 40:25.54 Sam In here right. 40:34.00 Sam Yeah, yeah. 40:38.20 Shannon And and the ongoing training is also important to us to just keep them really savvy with things like safety in the park all families in the parks worldwide if you have an in park nanny which is a gold crown nanny your children if they're aged None to None all get a temporary safety tattoo meaning if you want them to our nannies have temporary safety tattoos that have our 24 hour hotline and also our logo on it should your child get separated from the group which happens one out of None children in Disney all day every day it doesn't mean you're a bad parent. It means you're human. 41:11.32 dclduo Oh Wow. Okay. 41:14.59 Sam Now. 41:16.40 Shannon Um, they're going to call us and we have that phone manned None that tattoo stays on your body for three days so even days after you even see your nanny if you're no longer even with us if someone calls us we will track you down. 41:30.38 Sam Um, yeah I I can yeah I mean I can totally believe that because we you know we were literally just this past weekend at Disneyland and you know our son walks. 41:31.96 Shannon Because we are now in contact with the person that has your child. 41:40.92 Shannon Ah. Ah, yeah, yep, yeah yeah. 41:46.22 Sam A little slower than us and so oftentimes he's right behind us and I am constantly doing the head swivel to make sure he's still there because he doesn't want to hold. He's eight years old it's hot he's sweaty he doesn't want to hold my hand all the time he's no longer in a stroller and it can get quite crowded and it would be quite. 42:05.10 Shannon Yep, yeah. 42:05.84 Sam Easy Even though I'm very vigilant about constantly again with my head on that swivel. It would be very easy for him to make a wrong turn and lose sight of us and then us lose sight of him. Those parks are big. You know even like you said even the best parent that can happen to so. 42:12.25 Shannon Ah, hundred percent a hundred percent yeah Yeah it's not. It's not a um you know a checkmark on your parenting the best parents the most watchers the strongest worriers. 42:26.86 Sam Definitely. 42:31.60 Shannon Can still lose a child You're not a bad parent if you the good news is every child in disney history that has been lost to Disney has been found and that's great too. But it happens so that's another reason that a nanny is also a helpful just extra body. In your group most families in park stay with the nanny. It's very rare they separate if it's just for you know more than just separating because we want to go on different rides but usually it's just to add to your group as another you know. Helping hand and also eyeballs on that child or nannies are trained to stay within like touching distance of the child or touching them like hand on their shoulder holding their hand touching the stroller just in case, there's suddenly a big rush of people movement suddenly that kid gets wiggled between two hips. And and they're gone it happens so fast that. 43:22.57 dclduo Um I am curious so on the park side of things and um me say apologies you already covered this I just missed it but on the parks So on the park side of things. What is the cost associate like so it sounds like you can. 43:32.11 Shannon That's okay so. 43:38.88 dclduo You can hire ninny to come into your hotel room for a few hours in which case you know you're not, You're not paying the expense of the room like you would on the cruise. Um you can have them come into the parks. But I think I saw from your website. They all have annual passes. So there's no ticks are are you really just paying for their their time and meals I would assume so. 43:40.47 Shannon Her. 43:46.17 Shannon Correct. Okay. 43:53.30 Shannon And it's just the hours that they work. Yes, it's just the hours that they work so we talked about prices in regards to the Cruise park and hotel prices obviously are even easier and better. So we'll use just I should note that all of our locations have different prices. 44:06.69 Sam I mean. 44:11.97 dclduo Sure. 44:12.86 Sam Me. 44:12.93 Shannon Just by a few dollars but we'll use Orlando as an example so Orlando Florida there's 3 different kinds of nannies. There's a gold crown nanny that's a nanny that has an annual pass so you never pay for a nanny's ticket into the park. She can get herself in for free. So she's the nanny to help you in the parks. Then there's the night nannies those are the theme activity nannies. They primarily work in the resorts and the hotels to conduct an activity theme. They don't need an annual pass so they usually don't have an annual pass. silver crown nannies are also nannies that just help for your basic sleepy session or date night or pool day at the resort or hotels also a nanny that does not have an annual pass so they primarily help over there a gold crown nanny in Orlando is $40 an hour with a 4 hour minimum and that's all you pay for. You are not required by law to pay for any of her meals most of our families do or at least like None meal if they sit down but you don't have to they always bring their lunch with them. They bring snacks with them. They bring waters so you only have to pay for her 4 hours or more that you book her for. 45:09.67 Sam Me. 45:10.51 dclduo Yeah, yeah. 45:23.90 Sam You mean. 45:24.82 Shannon Ah, night nanny is $35 an hour in Orlando with a 6 hour minimum as Silver Crown nanny is $30 an hour also with a 4 hour minimum and those people of course are just outside of the park. So there's nothing else involved and those are the only fees involved in our land-based. 45:38.10 Sam Right? right. 45:44.67 Shannon Locations is just paying their hourly wage because we have those Golds and silvers and we did that on purpose because there are a lot of companies where you have to pay their hourly and their ticket in whatever location they're going to so we gathered a bunch of nannies that have passes and all they have to do is make a reservation. And that's why we kind of encourage people to do it as foreign advance as you can because of the reservation system which we don't Love. We should add that make sure that's in there. We don't love it. I Tell people that all day. That's not a secret. 46:12.17 dclduo So many people don't love it. Yeah um, Sam Do you have any more questions about how this works. It's a fantastic idea and I think we would definitely use it at the parks and at alani our son is getting old enough now for cruise line that I'm not. 46:22.95 Shannon So thank you you? Yeah not too worried about the cruise. Yeah. 46:31.39 dclduo I'm not sure that how much longer we would yeah if if our our goal on Cruise line is hook him up with some kid near his age on the first day of the cruise and then he will go to the kids club or the pool by you know all day long. Yeah, exactly. But I thought by tell you what when he was younger. 46:40.50 Shannon Like yeah and then they're friends and they'll be friends in the kids club. Yep Yep! so. 46:44.10 Sam Exactly. 46:48.44 dclduo If I had known about this. It definitely would have been something that we would have been looking into I think well. 46:50.65 Shannon Yeah, yeah, yeah. 46:51.30 Sam Oh yeah, because he was not um, even when we when we first started cruising even though he was kids club age. He was not really into it and now he's gotten a lot more independent but um. 46:58.44 Shannon Yeah, yeah, yeah, yeah. 46:59.75 dclduo Yeah. 47:06.50 Sam I I definitely see the value particularly where a kid is not that independent and maybe isn't that into the kids club or if you really need a lot of the nighttime help I think that's that's yeah, that's I think with the the cruise line value I Think the. 47:16.62 Shannon Ah, a hundred percent yeah 47:24.61 Sam In Parks value which obviously is the bigger part of of of nanny land is is yeah I mean that is like a huge help just having another pair of hands. 47:27.87 Shannon Ah, hundred percent that's our most popular booking is a gold crown nanny. Yeah. 47:38.87 Sam And and another person to ride on. There's I'll be honest, there are certain times you know Nathan wants to go on goofy sky school 20 times and we are like I'm a little nauseous from goofy sky school. 47:42.67 dclduo Ah, well, there's a there's a clause in the contract. There's a clause little known clause in the contract Sam No goofy Sky school I think so ah. 47:43.84 Shannon Yeah, and you don't want to do it. Yes. 47:53.15 Shannon So we have a family. We have a family that has two kids that love the haunted mansion and they just do it over and over and it freaks mom out so mom goes and eats dinner and the nanny will do that ride with them 20 times in a row just over and over and over and over and over. 48:01.30 Sam Ah. Oh My goodness. 48:10.13 Shannon And they'll do it late at night when there's no line and this is in California and they'll just run through the line and do the right again and run through the line and do the right again and we hear about it all the time they're local to Disney so they use us a lot so it's ah like a reoccurring family which we get a lot of um and they often will request. 48:13.50 Sam Text amy. 48:20.96 Sam Ah, yeah, yeah. 48:28.37 Shannon Same Nanny you can do that if if she's available our nannies love to be requested and they'll see the same faces very often. Um, but this this one family I'm thinking of that's that's a perfect example. There's a lot of rides. You might not want to go on. 48:41.22 Sam yeah yeah I mean I would I would love to to have a nanny for that and then maybe also use her for getting to go to Victorian Albert's because i. 48:42.81 Shannon That your child wants to go on that The nanny will will gladly go on with them. 48:55.48 Shannon Yes, yes, yes, yes, exactly That's a very good point. Yes. 48:57.29 Sam Really want to pay for my kid to eat at Victorian Albert's because it's really not a value. Ah ah, spend less money. Yeah I'll spend less money getting him like room service pizza and hanging out in the hotel room with the nanny than I would paying for his you know chef feasting meal at. 49:11.86 Shannon Exactly we had a family. We had a family just this week that had um, a few different niones just based on their needs booked all week long their adventures are still going on as I'm talking to and this is in Orlando actually um. 49:16.53 Sam And that he won't eat a victory. 49:31.50 Shannon But some of their plans changed and it was perfect because it was very easy to swap out those nannies and that can happen too meaning it's their very None trip um to disney they have a 4 year old they had parks booked every single day and the 4 year old is just exhausted the 4 year old wants nothing to do with it anymore and. 49:35.41 Sam And. 49:45.87 Sam Um, you know. 49:50.90 Shannon On day three they were due to go I can't even remember where so we'll say hollywood studios and the 4 year old was just having a fit and did not want to do it. They had um, a nanny lined up to do it so the parents ended up having a park day and the nanny just stayed at the resort all day with the child because they have the nanny booked anyways. 50:08.94 Sam Um, no. 50:10.47 Shannon A gold cran nanny can still work back at the hotel even though she's gold and that's the person they had reserved and they had a fun swim day and they did some night nanny stuff and then the family came back and then the family had date night and and then they went on to their next day 50:24.77 Sam Yeah, perfect. 50:26.49 Shannon But plans also change last minute at Disney and we can kind of roll with those plans as well. So. 50:31.23 dclduo Nice, nice well Sam anything we haven't covered here about this fantastic service. 50:33.75 Sam That's awesome. 50:39.19 Sam You I'm I'm I think we've covered everything. Oh you said you just reopened at Alani is that right. 50:46.22 Shannon So we did june first we reopened Alani since covid and we have nannies there. We have several adventures booked obviously there's no park and alani. So the most popular things are just so that the parents can break away. Um, probably the most popular thing is date night. 51:03.49 Sam With me. 51:05.00 Shannon You know an evening slot. We definitely have some sleepy sessions booked there and then just some night nanny stuff or daytime swim stuff because parents want to either just have some alone time they want to go on excursion a lot of parents want to go on an excursion outside of alani but the kids want to stay at Alani and swim. 51:19.94 Sam Um, meaning. 51:23.76 Shannon Um, So the Nanny is really really useful for things like that just to have a break alani does have similar to the cruise um a kids center it and's little clubhouse but it's kind of the same as as the cruise you're with a bunch of other kids. It's limited hours. Limited space. And it's like ah a daycare drop-in Center. They're not going to do the pool with the kids. They're not going to do in-room stuff with the kids. It's like a drop-in Center right. 51:51.22 Sam Yeah, and it's It's actually really limited since they reopened it's it's It's much more limited hours than it was pre pandemic. Um, and you have and you have to have reservations and it's right now they're not even booing. 51:54.80 Shannon It super limited. Yeah yeah, a hundred percent yeah and so not everyone gets in. Yeah nope they're not. It's just in the day. 52:10.00 Sam Yeah, and they're not even doing nighttime stuff. It's only only daytime stuff right now. Yeah. 52:14.21 Shannon Yes, and our most popular booking is parents want to go out at night. They want to have like a nighttime date or parent night and that's probably the number 1 booking that happens out there even before covid that was definitely the number 1 booking is just a date night. 52:18.93 Sam Yep. 52:27.96 Sam Yeah, yeah. 52:29.42 Shannon At Alani or like I said like outside of alani excursions that maybe were too grown up for the kiddos and the kiddos honestly, just wanted to stay back and swim so that nanny can take care of them. Yeah, and. 52:33.54 Sam Right? Yeah I would love to do like? yeah I would love to do like a catamaran snorkelling excursion in Hawaii but we haven't been able to do that because our son is not a snork war and not a real big on boats and so be nice to have that. 52:45.31 Shannon Yeah, yeah, that ideal situation would be you guys go take like a cataranus excursion all day and have like a fun adult day and Nanny stays with him back at the pool and does pool has lunch. 52:52.15 Sam Yeah, nope. 53:02.38 Shannon Some games or maybe night Nanny stuff back at the room and just goes from there depending on like what times you're going to be gone. Yeah, and then everyone's happy you have in some adult time your child is still being entertained and you're not just stuck in family time the entire time. 53:08.72 Sam Yep Yep! I Love it. 53:16.15 Sam Yeah, that sounds like a perfect day to me. 53:19.19 dclduo Is. 53:19.63 Shannon I Yes, she's she's all about it. It needs to be an anniversary gift. We're heading to. We're heading to alani I think yeah. 53:25.53 Sam That's that's that's right. 53:26.45 dclduo Well well instead her anniversary gift is that we're heading on the wishes Maiden voyage. So you know Sam Sam will have it Sam will have to live with that I think but. 53:31.59 Shannon Oh that's right I Heard you say that? yes and yes poor Sam. Ah. 53:35.67 Sam Ah I'll live with that for now. But I'm I'm thinking. Maybe yeah, maybe maybe next year or the year after you know I that's right that's right I did but. 53:42.78 dclduo I I got you a I got you a five night cruise damn you got me a three night Dvc Cruise so there you go you know? Ah, ah. 53:43.34 Shannon Right? So there you go there, you go that works I should say I wanted to add None more quick thing to um, a service that we offer mostly in park only because it just. The outcome turns out a lot better in park. But if someone did want this for a silver resort hotel or night nanny thing they could also have it but it's None free to families like the temporary tattoos and like these extra things that we add on to families. This is also a service that is. Um, a free service something that we just offered for every adventure that's in park. We also tag on an extra nanny that's called the nanny paparazzi. So if you and your son were in magic kingdom all day long with a nanny from let's say None to None with a gold crown nanny. The nanny paparazzi is an extra nanny that comes and finds you. She's in that chat room so she can find you because she's in contact with your current nanny she'll come and find you for no more than 30 or 45 minutes she doesn't bother you. She doesn't talk to you unless you want to stop and pose for pictures. She takes dozens. 54:56.33 Sam Um, that's awesome. 54:56.48 Shannon Candid shots of your family and usually you don't even know it and they have turned out. They've turned out to be the most beautiful pictures of our adventures and we send them all to you and they're often anywhere between fifty up to 200 pictures that we send to you after your adventure for free. 55:10.78 Sam Oh my god. 55:15.42 Shannon And there are pictures of like your child running up to Biki and there are pictures of you hugging your child in front of the castle and mommies have said to us I didn't even remember that I did that I too didn't even know she got the picture. Um, you can also pose for pictures. She can take beautiful pictures of you posing in front of the castle or in front of so and so. And it's a free service because we like to have the pictures for our promotional service. Our promotional reasons and then we send them to you and it's a wonderful little you know, lasting memory of your adventures with us. Yeah, that started a while ago and I can't ah again I can't remember how or why. 55:37.54 Sam Yeah. 55:44.27 Sam Oh my God I Love that. That's so fun. 55:52.40 Shannon But it's such an easy thing because the nanny paparazzi doesn't work more than you know 30 minutes she just finds you really quick snaps her shots and then you get them afterwards and it doesn't interrupt your adventure but they're just stunning pictures. So it's fun to just have that memory of your in park time. 56:05.94 dclduo Nice, nice. Well well Sam I think we have reached that point in the show where I have to hand it over to you for a little bit of rapid fire with our guests. So why don't I throw it over to you. 56:07.21 Sam That is such such a cool perco. 56:09.53 Shannon Yeah, yeah. 56:17.33 Sam Yeah, thank you so Shannon this is rapid fire where we ask you your Disney favorites now these are not you know, company favorites or your kids favorites. These are your personal favorites. Yeah. 56:20.45 Shannon Yes. 56:26.64 Shannon Oh no. Me I Love it. I Love it. 56:36.62 Sam Yeah, so and I'm going to ask a kind of a general a couple of general Disney questions and then some parks focused questions because I feel like that's your area of expertise obviously all right? and there are no rules unless I make rules as we go along. Okay. 56:42.32 Shannon Okay, okay, okay. 56:51.17 dclduo which which sam has tendency which Sam has tendency to do so just be prepared just be prepared. 56:51.49 Shannon I love it o but I love a no rule situation. Fantastic okay dumbo. We opened on Dumbo's mom's birthday and. 56:54.59 Sam But ah, all right? Ah all right? Yeah, all right Shannon who is your favorite Disney or Pixar character. Oh Mrs jumbo. 57:11.27 Shannon And that's generally my favorite I love Dumbo I love dumbo that's been my favorite since I was a child. Yeah. 57:13.50 Sam Yeah, awesome. All right? Well then the next question might be easy. What is your favorite Disney or Pixar movie. 57:24.79 Shannon I Want to say dumbo because I love that character but I'm also a huge fan I'm an old school fan I like all these older movies. Um of snow white I like snow white movie. Yeah. 57:36.19 Sam Oh that's a good 1 perfect. What is your favorite Disney song. 57:43.94 Shannon Oh favorite Disney Song the one about friends in toy story I don't know what it's actually inside. Yes, yeah I love that I could hear that in my head that just makes me happy. Yeah, that. 57:53.31 Sam Oh you've got a friend in me. Yeah. Ah, nice. What is your favorite Disney park. 58:04.75 Shannon Oh I'm going to have to say California Disney Land because that's where I grew up just good old fashioned Disney Land in Anaheim California. Yeah, little yeah, but. 58:13.30 Sam Oh nice. Yeah, love it. What yeah, what is your favorite land inside any park. Nice. 58:24.33 Shannon And tomorrow land. 58:29.97 Sam What is your favorite Disney resort. 58:34.29 Shannon Oo probably in Florida I enjoy beach club because I like the pool I like the pool at beach club that's some of our nanny's favorite also. But that's generally one of my favorites. Yeah, so. 58:41.82 Sam Yeah, me too. Yeah, what is your favorite classic ride or attraction and you can define what classic means to you. 58:55.74 Shannon Um, that would be pirate to the caribbean also in California because it's been ah, it's been there for so long. It's something everyone knows I've done it for forty years since I was a child. Um. 58:59.17 Sam Nice. Oh yeah. 59:00.41 dclduo Yes. 59:12.70 Shannon And I feel like if they ever got rid of it. We would just have to all quit Disney like it's that you know quote unquote classic. It's just been there forever. Yeah, and. 59:16.21 Sam Yes, and and and that was a correct answer because the Florida answer would have been an incorrect answer but ah. 59:21.68 Shannon Correct answer correct. Yes I mean I almost I almost said small world too because that's very old school to me because I think of like classic as something That's just always been there and that I've done from childhood and everyone has done. No one has not done it. 59:33.84 Sam Um, the other. 59:40.81 Shannon But I like pirates of the caribbean I I could smell that ride I like it. Um I'm going to stick with I'm sticking with California that's the right I'm thinking um I don't. 59:41.20 Sam Um, yeah, yeah, favorite modern ride or attraction. 59:56.46 Shannon Know how modern this is but to me it's like if it's not from my childhood. It's modern. Um I like the whole car's world over there with the car's ride I like that a lot. 59:59.47 Sam Um, yeah, yeah, Radiator Springs Racers is the best. 01:00:09.61 Shannon Yeah I love that I think that's so fun. It's one of my favorite movies. Also, it's not the favorite but it's one of my favorite movies. 01:00:13.99 Sam Yeah, all right now. This is my last question of Rapid fire and it might be quite controversial to some people. What is your favorite park snack. 01:00:25.82 Shannon Oh god all the things all the things. Um, you know, immediately in my brain I could think of 27 ah so 01:00:28.66 Sam Um, right, It's really hard. 01:00:42.46 Shannon Anything That's a breakfast food So like a mickey waffle. It'd be like a mickey waffle something like a waffle on a stick like I've seen waffles on a stick. It would be that that. Yep. 01:00:45.10 Sam No. Who yeah, yeah, they have those 2 they have those 2 row waffles now even on the cruise that people are raving about. Yeah. 01:00:58.27 Shannon Oh yeah, yay I've seen pictures of those I can think of 200 snacks that I would consider equals and I love them all dull whip and Shiros and the ice creams and then this and the macaroons and this and that all those um but I like I like a Disney waffle. 01:01:15.67 Sam I Love it perfect? Well that concludes our rapid fire round. 01:01:16.63 Shannon Yeah. 01:01:18.96 dclduo Wait I have one more I have 1 more question I'm I'm going to add a question which is as you've taken feedback from your nannies. What is their favorite Disney experience and why is it Disney Cruise line no I'm I'm kidding about the last part but what what is there? what. 01:01:19.61 Shannon Fantastic I Love that you have another one? yes. 01:01:38.64 dclduo What is their favorite Disney experience. 01:01:39.66 Shannon Ah I'm not even lying when I'm saying the Disney Cruise is their favorite. They all want the cruise because we get it so scarce we don't get it booked a lot because it's the least you know it's the least popular booking in our kingdom for many reasons obviously but. 01:01:42.87 dclduo Oh no. 01:01:43.93 Sam Um, yeah. 01:01:52.85 dclduo Yeah, yeah, yeah. 01:01:53.86 Sam He. 01:01:57.22 Shannon They all want to do the cruise. That's the number 1 thing that they want secondary is um, gold's love to just do in park stuff. Silvers want to be golds they want to do you know they want to do the in park stuff because that's a little bit more fun. It's more exhausting. It's the more tiring of the 2 jobs. 01:02:06.69 Sam 9 01:02:15.64 Shannon But they like to do the in-part stuff. They love to be on vip tours. We're really close with all the vip um tour guides at Disney a lot of our families that do a vip tour guide will also get a nanny land nanny so we're Budy buddy with them and the nannies love that experience. So they love to be on like a vip. 01:02:21.96 Sam Yeah. 01:02:34.58 Shannon Tour and they like to do a lot of the holiday stuff. Obviously they love it when they get to be with a family during like Christmas time or Halloween and do like over in California like the oogie boogie stuff. Um and all those shows they they talk about that as they get excited over those type of adventures. 01:02:35.86 Sam Oh yeah. 01:02:52.31 dclduo Nice, nice. Well. 01:02:52.57 Shannon All the time but everything everything in Nanny Land is magical but those are some of like the highlights. Yeah. 01:02:54.67 Sam That's awesome. That's what I would want to do yeah. 01:02:59.17 dclduo Yeah, awesome. Well Shannon why don't you tell our listeners all the ways they can find you and nanny land. So if they want to engage your service they can because it sounds like a fantastic service to us. 01:03:10.79 Shannon Absolutely if I'm speaking to families directly. Um, my number one tip is try to plan ahead because of the reservation systems. Our nanny is not only book up but 99% of the time we have a nanny for you but Disney is booked up. And that's not us as a reminder That's the number one complaint. So the sooner the better the ways that you can find us are obviously none our website which is http://nannyland.com and that's nanny http://hyphenland.com with ah with a dash nanny http://dashland.com um, you can message us on there via email or our contact form for just an initial contact. You can also find us on all social media. We're nanny land on Twitter we're under at nanny land tweets on Facebook we're at nanny land nannies we're on Tiktok at. Nanny land nannies we are on Instagram at Nanny Land Insta you'll obviously see when you just search nanny land even without the hyphen our little umbrella logo. It's a red umbrella with a little crown that says nanny land pops up on everything so that's an easy way to know that that's us. Um, and you can message us anywhere. We are a none none company. We never close and we work every single day of the year so 01:04:34.13 dclduo Amazing and we will link to all of accurate information in our show notes. So if you didn't catch it in this section head over there. There'll be links provided and Shannon we just really appreciate you coming on and sharing about this fabulous service nanny land with our listeners. 01:04:40.50 Shannon Super so. 01:04:49.60 Shannon Absolutely well I thank you for having me and happy anniversary again and hopefully we can help out some of your listeners with with a little extra much needed nanny time why they're at Disney. Yes, absolutely. 01:05:00.54 Sam Yes, a bigte dos I Love this. 01:05:04.30 dclduo All right? Let me hit.